Terms of service

How website enquiries, written orders and purchases are handled.

Last updated 8 September 2026

Website purpose and operator

This website presents the Crafted Wonders collection and enquiry service operated by Sichuan Crafted Wonders Art Co., Ltd. (四川匠成世珍艺术品有限公司), at Room 1015, Yinlong International, No. 50 Chengzhi Road, Chenghua District, Chengdu, Sichuan, China. An artwork page invites an enquiry; it does not by itself reserve a work or create an order.

Artwork information

Each work page shows the details available for that piece. Before payment, your quotation names the exact work and the details that form part of the order.

Enquiries and written orders

Before payment, the written quotation or order confirmation identifies the legal seller, exact work, price, currency, payment route, packing, delivery, insurance and any work-specific terms. The order is formed when that document is accepted and payment is received as stated there.

Payment security

Payment instructions appear only in the formal quotation or order confirmation. Before sending funds, check the seller name and account details against that document and confirm any unexpected change through contact@craftedwondersart.com.

Delivery, returns and damage

The Delivery, Returns & Claims policy forms the general customer terms for packing, transit insurance, arrival checks, damage claims, change-of-mind returns and refunds. The written order can add terms needed for the particular work or destination, without removing any right that cannot legally be limited.

Taxes and duties

Unless the written order says destination charges are included, the recipient is responsible for import VAT, customs duty, brokerage, storage and other destination charges. Customs authorities make the final assessment.

Intellectual property

Unless stated otherwise, website text, design and owned imagery are protected by applicable intellectual property rights. They may not be copied, republished or used commercially without permission. Third-party rights remain with their owners.

Acceptable use

Do not misuse forms, attempt unauthorised access, introduce harmful code, interfere with operation or use website content unlawfully.

Third-party services

Links to email, WhatsApp, hosting or other services are governed by their own terms and privacy practices. We are not responsible for unrelated third-party content.

Liability and mandatory rights

To the extent permitted by applicable law, the website is provided without a guarantee of uninterrupted or error-free operation. Nothing in these terms excludes rights or liabilities that cannot legally be excluded.

Governing law and disputes

These terms and orders are governed by the laws of the People's Republic of China. Please contact us first so we can try to resolve a concern directly. If it remains unresolved, the competent court at the seller's domicile has jurisdiction unless the written quotation provides an agreed arbitration forum or mandatory law requires another forum.

Contact

Email contact@craftedwondersart.com with a question about these terms or an order.

Shopify services and privacy

Shopify hosts this store and processes information about your visits and interactions, including enquiries and purchases made through its services. Shopify also uses information about interactions with this store, other merchants and Shopify to provide its Enhanced Services. Information is shared with Shopify and other third parties that may process it in the United States and other countries. These services can include personalization, analytics and advertising.

For details about Shopify's data practices and your choices, read the Shopify Consumer Privacy Policy and visit Shopify's privacy portal. See our Privacy Policy for how Crafted Wonders handles your information.

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